Social Assistance
We connect you with community resources that can protect and support you and your family.
Our team of application counselors, resource specialists, case managers, and lawyers work with patients to support families in need of health insurance, information and referrals, public benefits, and legal consultation.
Locations and Hours
Social Assistance is available in our Oxford, West Grove and Kennett Square locations and via phone. ¿Habla español? Nuestros trabajadores de casos hablan español y inglés.
Appointment Hours by Phone or In Person
- Kennett Square:
Monday through Thursday 8 am - 5 pm
Friday 8 am - 12 pm
- West Grove:
Monday and Thursday 8 am - 5 pm
- Oxford:
Monday through Thursday 8 am - 5 pm
Driving address Kennett Square: 731 West Cypress Street Kennett Square, PA 19348. LCH Kennett Square is located on West Cypress Street, just outside of the Kennett Square Borough.
Driving address West Grove: 105 Vineyard Way, Suite 103, West Grove, PA 19390. LCH West Grove is in the Jenners Village Professional Building, across from Luther House on route 796, and next door to Willowdale Chapel’s Jennersville campus.
Driving address Oxford: 14 South 3rd Street Oxford, PA 19363. LCH Oxford is located downtown in the former Sewer Authority building in front of the new parking garage. Free parking is available for patients during their appointments on the 2nd, 3rd, and 4th floors.
Accessible by public transportation.
Click here to ride with LCH.
Call us today
610.444.7550Health Insurance
LCH submits thousands of applications on behalf of community members during open enrollment for health insurance.
Enrollment Appointments
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How does LCH help with enrollment?
CloseHow does LCH help with enrollment?
An LCH Certified Application Counselor will walk you through the application process, and work with you to submit an enrollment application through the computer. LCH will also follow-up to confirm you received coverage, and help with any open items. Call 610.444.7550 to schedule.
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How do I know if I can enroll?
CloseHow do I know if I can enroll?
Contact LCH for an initial screening. We can help you determine if you qualify for health insurance. The screening takes about thirty minutes.
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If I qualify, how long does an appointment take?
CloseIf I qualify, how long does an appointment take?
For those enrolling for the first time, it could take as much as two to three hours. For those re-enrolling, it could take up to an hour, depending on what has changed in your household.
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Does the appointment cost money?
Certified Application Counselors help community members of all ages with an initial health insurance screening, the application process, and follow-up.
The safety net of public benefits is a complicated, difficult, and often scary process for the most vulnerable in our community. By providing application support for health insurance enrollment and other public benefits, LCH helps the community be and stay healthier by protecting families through health insurance coverage. Health insurance enrollment is offered daily at LCH, but individual appointments for the full application process are scheduled ahead of time. Remember: Pennie Health Insurance enrollment is open until January 15th! Call us with your questions!
LCH Social Assistance is now available in our West Grove and Oxford locations.
Information and Referral
Each year, LCH connects with thousands of members and their families to provide essential resources for all aspects of life.
We Provide
- Connection to in-house health, education, job placement services, legal clinic, and domestic violence counselors
- Advocacy and liaison support with external agencies
- Translation and interpretation of documents
- Transportation support
- Application support for affordable housing and utility assistance
- Application support for SNAP (food stamps), WIC
The Social Assistance team provides firsthand experiences and recommendations on how to connect with community resources. No appointment is needed.
At no cost, our patients can visit LCH with their questions on how to find and receive support in the community. With questions ranging from how to apply for a library card to how to find additional food and supplies for a homeless family, the Social Assistance Team has compassion and resources to share with all members of the community in need of support.
In partnership with the Domestic Violence Center of Chester County (DVCCC), Counselors and Advocates from DVCCC are on-site in our West Grove and Kennett Square locations during LCH business hours. By being on site, our case workers can directly connect and coordinate DVCCC services with our members.
Health insurance can keep hundreds of dollars in your pocket, and can improve your long-term health with regular check-ups with your doctor.
LCH also provides long-term support services for families that are seeking personal and financial stability through case management.
Case Management
As the case managers grow to understand the needs of a family, LCH provides multiple services on-site and through external referrals. Case managers meet with families on a frequent basis to help eliminate barriers and strategize next steps for achieving their goals.
English as a Second Language (ESL) classes are now being offered through Chester County Intermediate Unit OIC. Registration is during the months of September and January
Learn more about English classes with OICLegal
Our legal clinic, run on-site at LCH, supports families in need of a legal consultation in a safe, culturally welcoming environment.
The cost of the consultation is based on a sliding scale fee measured by household income, but no one is turned away due to inability to pay.
LCH legal services offers sessions with our staff lawyer to help individuals understand and resolve legal issues affecting the family or individual.
Legal consultations, from domestic to employment to immigration issues, can be expensive and unsuccessful. At LCH, our lawyer on staff works with case managers and resource specialists to understand the situation of the individual, offering options and solutions. Depending on the situation, we may be able to take the next steps in representing the individual in court. Download our Bilingual Legal Services Flyer.
Jobs
We match the skills you have and build the skills you need to succeed at work and in life. We work with individuals to understand their personal and professional goals, and connect with the resources needed to achieve these goals.
Job Placement
- Consultation to discuss professional goals
- Review of job skills and resume
- Direct connections with local employers
- Referrals to job skills training programs
- Access to local resources
We believe in growing our community to its fullest potential, and will direct members to the resources they need to find stable employment to support their families.
LCH works with over 150 local employers to connect job seekers with potential employment, and for businesses looking to hire. After a review of current job skills, we work with local businesses to find employment matches that fit the needs of the employer and the goals of the job candidate. We refer clients to employers and job skills training programs with Wings for Success, ServSafe, the Financial Stability Center, and other community partners.
Caseworkers
Meet this dynamic team that is dedicated to helping you along every step of the way of your care, both within LCH services and with other community resources.
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Daphne Alos
Caseworker
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Waleska Campos-Figueroa
Caseworker
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Tania Arroyo Bedolla
Caseworker
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Lizbeth Draper
Caseworker
Contact Us
610.444.7550