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Social Assistance

We connect you with community resources that can protect and support you and your family.

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Our team of application counselors, resource specialists, case managers, and lawyers work with the community to support families in need of health insurance, information and referrals, public benefits, and legal consultation.

Locations and Hours

Social Assistance is available in our Oxford, West Grove and Kennett Square locations and via phone. ¿Habla español? Nuestros trabajadores de casos hablan español y inglés.

Appointment Hours by Phone or In Person

  1. Kennett Square:
    Monday through Thursday 8 am - 5 pm
    Friday 8 am - 12 pm
  2. West Grove:
    Monday and Thursday 8 am - 5 pm
  3. Oxford:
    Monday through Thursday 8 am - 5 pm

Driving address Kennett Square: 731 West Cypress Street Kennett Square, PA 19348. LCH Kennett Square is located on West Cypress Street, just outside of the Kennett Square Borough. 

Driving address West Grove: 105 Vineyard Way, Suite 103, West Grove, PA 19390. LCH West Grove is in the Jenners Village Professional Building, across from Luther House on route 796, and next door to Willowdale Chapel’s Jennersville campus.

Driving address Oxford: 14 South 3rd Street Oxford, PA 19363. LCH Oxford is located downtown in the former Sewer Authority building in front of the new parking garage. Free parking is available for patients during their appointments on the 2nd, 3rd, and 4th floors.

Call us today

610.444.7550

Information and Referral

Each year, LCH connects with thousands of members and their families to provide essential resources for all aspects of life.

We Provide

  • Connection to in-house health, education, job placement services, legal clinic, and domestic violence counselors

  • Advocacy and liaison support with external agencies

  • Translation and interpretation of documents

  • Transportation support

  • Application support for affordable housing and utility assistance

  • Application support for SNAP (food stamps), WIC

The Social Assistance team provides firsthand experiences and recommendations on how to connect with community resources. No appointment is needed.

At no cost, any member of the community can visit LCH with their questions on how to find and receive support in the community. With questions ranging from how to apply for a library card to how to find additional food and supplies for a homeless family, the Social Assistance Team has compassion and resources to share with all members of the community in need of support.

In partnership with the Domestic Violence Center of Chester County (DVCCC), Counselors and Advocates from DVCCC are on-site in our West Grove and Kennett Square locations during LCH business hours.  By being on site, our case workers can directly connect and coordinate DVCCC services with our members.

LCH also provides long-term support services for families that are seeking personal and financial stability through case management.

Case Management

As the case managers grow to understand the needs of a family, LCH provides multiple services on-site and through external referrals. Case managers meet with families on a frequent basis to help eliminate barriers and strategize next steps for achieving their goals.

Talk with the Social Assistance Team today

LCH Social Assistance is now available in our West Grove and Oxford locations.

Health Insurance

LCH submits thousands of applications on behalf of community members during open enrollment for health insurance.

Enrollment Appointments

  • How does LCH help with enrollment?
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    How does LCH help with enrollment?

    An LCH Certified Application Counselor will walk you through the application process, and work with you to submit an enrollment application through the computer. LCH will also follow-up to confirm you received coverage, and help with any open items. Call 610.444.7550 to schedule.

  • How do I know if I can enroll?
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    How do I know if I can enroll?

    Contact LCH for an initial screening. We can help you determine if you qualify for health insurance. The screening takes about thirty minutes.

  • If I qualify, how long does an appointment take?
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    If I qualify, how long does an appointment take?

    For those enrolling for the first time, it could take as much as two to three hours. For those re-enrolling, it could take up to an hour, depending on what has changed in your household.

  • Does the appointment cost money?
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    Does the appointment cost money?

    No. The appointment is absolutely free!

Certified Application Counselors help community members of all ages with an initial health insurance screening, the application process, and follow-up.

The safety net of public benefits is a complicated, difficult, and often scary process for the most vulnerable in our community. By providing application support for health insurance enrollment and other public benefits, LCH helps the community be and stay healthier by protecting families through health insurance coverage. Health insurance enrollment is offered daily at LCH, but individual appointments for the full application process are scheduled ahead of time.  Remember: Pennie Health Insurance enrollment is open until January 15th! Call us with your questions!

Health insurance can keep hundreds of dollars in your pocket, and can improve your long-term health with regular check-ups with your doctor.

Legal

Our legal clinic, run on-site at LCH, supports families in need of a legal consultation in a safe, culturally welcoming environment.

The cost of the consultation is based on a sliding scale fee measured by household income, but no one is turned away due to inability to pay.

Talk with our Legal Team today

LCH legal services offers sessions with our staff lawyer to help individuals understand and resolve legal issues affecting the family or individual.

Legal consultations, from domestic to employment to immigration issues, can be expensive and unsuccessful. At LCH, our lawyer on staff works with case managers and resource specialists to understand the situation of the individual, offering options and solutions. Depending on the situation, we may be able to take the next steps in representing the individual in court. Download our Bilingual Legal Services Flyer.

English as a Second Language (ESL) classes are now being offered through Chester County Intermediate Unit OIC. Registration is during the months of September and January

Learn more about English classes with OIC

Education and Jobs

We match the skills you have and build the skills you need to succeed at work and in life. We work with individuals to understand their personal and professional goals, and connect with the resources needed to achieve these goals.

Job Placement

  1. Consultation to discuss professional goals

  2. Review of job skills and resume

  3. Direct connections with local employers

  4. Referrals to job skills training programs

  5. Access to local resources

We believe in growing our community to its fullest potential, and will direct members to the resources they need to find stable employment to support their families.

LCH works with over 150 local employers to connect job seekers with potential employment, and for businesses looking to hire. After a review of current job skills, we work with local businesses to find employment matches that fit the needs of the employer and the goals of the job candidate.  We refer clients to employers and job skills training programs with Wings for Success, ServSafe, the Financial Stability Center, and other community partners.

Support is also available for youth looking for guidance in their career and education paths.  LCH is proud to partner with UnidosUS to provide local youth with Escalera, a free career and educational building program that runs after school in Avon Grove High School. Learn more about the Escalera program.

Schedule a job placement appointment today

610.444.7550 X 2239

GED Classes in Spanish

  • Schedule and Location: September through May
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    Schedule and Location: September through May

    Oxford: Hopewell Elementary School
    602 Garfield Street Oxford, PA 19363
    Mondays and Wednesdays from 6:00pm to 8:00pm

  • Schedule and Location: June through August
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    Schedule and Location: June through August

    LCH Kennett Square (La Comunidad Hispana)
    731 West Cypress Street Kennett Square, PA 19348
    Mondays and Wednesdays from 6:00pm to 8:00pm

Our GED classes, taught in Spanish, help our community gain confidence and independence.

Whether you join us with the goal of going on to GED classes and earning your diploma, or whether you want to improve your knowledge and skills to gain more confidence in the workplace, we are here to support your personal and professional growth. Enrollment is open throughout the year. Contact Norma to learn more.

Join our GED classes today

610.444.7550 X 2247

Citizenship Classes

  • Schedule and Location: September through May
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    Schedule and Location: September through May

    LCH Kennett Square (La Comunidad Hispana)
    731 West Cypress Street Kennett Square, PA 19348
    Wednesdays from 6:00pm to 8:00pm

    Oxford: Hopewell Elementary School
    602 Garfield Street Oxford, PA 19363
    Mondays from 6:00pm to 8:00pm

  • Schedule and Location: June through August
    Close
    Schedule and Location: June through August

    West Grove: Women’s Health Center and Dental Center
    105 Vineyard Way West Grove, PA 19390
    Wednesdays from 6:00pm to 8:00pm

Citizenship classes prepare students for the United States Civics exam and help them understand their rights, responsibilities, and resources as new citizens.

Our small group class setting allows for the teachers and volunteers to work with each student to grow their understanding of the application and exam process.

Students can stay in the class as long as they need to feel comfortable with taking the exam.  We have a 100% pass rate with students who take the exam who completed their classes at LCH. Guest speakers, such as the local police force and local government, visit the class throughout the year to bring a hands-on understanding of what it means to be a United States Citizen. Enrollment is open throughout the year. Contact Norma to learn more. Classes are free and open to the public.

Join our citizenship class today

610.444.7550 X 2247

Caseworkers

Meet this dynamic team that is dedicated to helping you along every step of the way of your care, both within LCH services and with other community resources.

  • Betsy Quijano

    Social Assistance Manager
    Betsy Quijano

    Social Assistance Manager

    When did you join the LCH team?

    I joined in April 2014.

    Where did you go to school?

    I completed by Bachelor’s degree at Wilmington University for Behavioral Science.

    Why do you like working at LCH?

    I am so proud to be able to help our members every day.  Here at LCH we are a one stop shop: medical, behavioral health, dental, pediatrics, women’s health and social assistance support.

     What is your most important health tip for patients?

    Self-care.  And even when you think nothing else can be done, think positive.

  • Daphne Alos

    Caseworker
    Daphne Alos

    Caseworker

    When did you join the LCH team?

    I joined LCH in September 2015.

    Where did you go to school?

    I studied in Puerto Rico and graduated from the Universidad Del Sagrado Corazón with a degree in biology. Some years later I graduated from the University of Delaware with an accounting degree.

    Why do you like working at LCH?

    I love working with the community we serve; they inspire me every day. I feel it’s an honor and privilege to be able to be of some service to them. I also enjoy being part of the LCH team.

    What is your most important health tip for patients?

    Prevention is the best medicine. Eat healthy, exercise, be sure to wash your hands well and frequently during the day to avoid infections and visit your primary care provider at least once a year.

  • Gabriela Arroyo Perez

    Caseworker
    Gabriela Arroyo Perez

    Caseworker

    When did you join the LCH team?

    I joined LCH in September 2020.

    Where did you go to school?

    I went to Penn State.

    Why do you like working at LCH?

    I believe that LCH has what it takes to keep making a difference in this community.

    What is your most important health tip for members?

    Get enough sleep!

  • Noe Fonseca

    Caseworker
    Noe Fonseca

    Caseworker

    When did you join the LCH team?

    I joined LCH in September 2020.

    Where did you go to school for your training?

    I attended Penn State University, where I completed my Bachelor’s Degree in Labor and Employment Relations.

    Why do you like working at LCH?

    I am excited to work at LCH because I grew up in this area so I am very happy and grateful to have the opportunity to help and give back to the community that has helped me so much and has shaped me into the person that I am today.

    What is your most important health tip for members?

    The most important health tip I can give to members is to stay active as much as possible. I know that its very difficult with everything going on but it is important to stay active while also keeping a safe distance from others, so be creative and stay active.

  • Waleska Campos-Figueroa

    Caseworker
    Waleska Campos-Figueroa

    Caseworker

    When did you join the LCH team?

    I joined LCH in November 2021.

    Where did you go to school for your training?

    I attended the University of Puerto Rico at Mayagüez, where I completed my Bachelor’s Degree in Business Administration with a Major in Secretarial Sciences.  This has allowed me to provide and manage a variety of services.

    Why do you like working at LCH? 

    Helping people in need is one of my passions, and I think that working at LCH will give me the opportunity to serve others and wake up every morning knowing that I will be helping, guiding, and serving people through my dedication to the job.  Also, as a dynamic institution, LCH keeps me learning the latest trends, programs, and services for our national social needs.

  • Tania Arroyo Bedolla

    Caseworker
    Tania Arroyo Bedolla

    Caseworker

    When did you join LCH team?

    I joined the LCH team in March of 2022.

    Where did you go to school for your Training?

    I graduated from Penn State in 2017 with a bachelor’s degree in Psychology.

    Why did you decide to become Caseworker?

    I decided to become a caseworker because I wanted to be able to assist people in need.

    Why do you like working for LCH?

    I love working for LCH because it gives me the opportunity to give back to the community that helped me so much.

    What is your most important health tip for patients?

    Drink lots of water!

  • Giselle Pagan

    Caseworker
    Giselle Pagan

    Caseworker

    When did you join LCH team?

    I joined the LCH team in March of 2022.

    Where did you go to school for your Training?

    I went to West Chester University of Pennsylvania, and I studied Psychology.

    Why do you like working for LCH?

    I love the mission and giving back to the community.

    What is your most important health tip for patients?

    Take care of your mental health. Check in with yourself, take time to rest and don’t be ashamed to realize we all need a break sometimes.

Important Dates

All Dates

Contact Us

610.444.7550

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