Pia Center for Behavioral Health
You are not alone. Behavioral health care providers are available at all LCH locations and via Telehealth.
Elevate Your Well-Being: At LCH, we are here to support you with both your physical and mental health care.
Our services
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What is behavioral health?
CloseWhat is behavioral health?
Behavioral health is the ability to manage the daily challenges and stress of life, as well as the exploration of mental illness such as depression and anxiety and how these diseases affect overall behavior.
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What kind of services do you have?
CloseWhat kind of services do you have?
We have behavioral health professionals that can provide different levels of care, depending on your needs and preferences. LCH has three levels: (1) Integrated Behavioral Health (2) Outpatient Therapy and (3) Coordinated Psychiatric Medication Management.
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What if I don’t know what kind of help to ask for?
CloseWhat if I don’t know what kind of help to ask for?
Let any of our staff know you have a question about our behavioral health services, and we will connect you to someone who can determine the best place for you to get started.
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How much do the visits cost?
CloseHow much do the visits cost?
Just like medical appointments at LCH, the cost varies depending on whether you have health insurance or provide information about your income and household size. Our Patient Service Representatives can tell you what your specific cost will be for each type of visit. LCH never turns someone away based on their inability to pay.
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Do I need to be an existing primary care patient?
CloseDo I need to be an existing primary care patient?
No, anyone 14 and older is welcome to register & schedule an appointment.
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How soon can I be seen?
CloseHow soon can I be seen?
Just give us a call or ask while you are at LCH for any of our other services- we will have someone available to see you the same or next day. We also have behavioral health services through Telehealth. Telehealth connects patients and their therapist or behavioral health consultant through technology instead of being in the same room. It will feel like a conversation on Zoom, Facetime, WhatsApp, and other video chat platforms that you may be using with family and friends, but your information and privacy is protected just like if you saw us in the office.
Our team of behavioral health professionals can provide different levels of care, depending on your needs and preferences. ¿Habla español? Nuestros consejeros hablan inglés y español.
LCH Behavioral Health Consultants (BHC’s) meet with patients to answer questions and provide information on topics like depression, anxiety and other mental illness, as well as behaviors affecting health. Support is available at the Pia Center for Behavioral Health in LCH West Grove, LCH Kennett Square, and LCH Oxford, as well as through Telehealth.
Locations and Hours
Appointment Hours In Person or via Telehealth
- Kennett Square
Monday 8 am - 5 pm
Tuesday 8 am - 8 pm
Wednesday 8 am - 5 pm
Thursday 8 am - 5 pm
Friday 8 am - 12 pm - West Grove
Monday 8 am - 5 pm
Tuesday 8 am - 8 pm
Wednesday 8 am - 5 pm
Thursday 8 am - 5 pm
Friday 8 am - 12 pm - Oxford
Monday 8 am - 5 pm
Tuesday 8 am - 8 pm
Wednesday 8 am - 5 pm
Thursday 8 am - 5 pm
Friday 8 am - 12 pm
Mental Health services are available in the Pia Center for Behavioral Health at LCH West Grove, LCH Oxford, and LCH Kennett Square locations and via Telehealth. ¿Habla español? Nuestras consejeras hablan español y inglés.
Driving address Kennett Square: 731 West Cypress Street Kennett Square, PA 19348. LCH Kennett Square is located on West Cypress Street, just outside of the Kennett Square Borough.
Driving address West Grove: 105 Vineyard Way, Suite 103, West Grove, PA 19390. LCH West Grove is in the Jenners Village Professional Building, across from Luther House on route 796, and next door to Willowdale Chapel’s Jennersville campus.
Driving address Oxford: 14 South 3rd Street Oxford, PA 19363. LCH Oxford is located downtown in the former Sewer Authority building in front of the new parking garage. Free parking is available for patients during their appointments on the 2nd, 3rd, and 4th floors.
Accessible by public transportation.
Click here to ride with LCH.
Behavioral Health and Telehealth
Common Questions about virtual BHC visits through Telehealth.
What does a Telehealth visit for behavioral health look like at LCH?
Telehealth looks the same as our in-person mental health at LCH. The only difference is that the visit is conducted virtually through a screen.
Why do patients like Telehealth BHC visits?
Telehealth visits give our patients more flexibility. And our patients can continue their appointments even when there are barriers to care such as transportation and childcare.
What are some ways to best prepare yourself for a BHC Telehealth visit?
Make sure you have a strong internet connection. And pick a designated, quiet, confidential space in your home. If you have other family members in the house during your scheduled visit, let them know that you are unavailable during your appointment. You can even put a sign on the door to help remind them. Learn more about Telehealth at LCH.
Schedule a behavioral health appointment today
610-444-7550Frequently Asked Questions About Behavioral Health
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What's the difference between behavioral health and psychiatry?
CloseWhat's the difference between behavioral health and psychiatry?
Behavioral health is a general term that focuses on the connection between our behavior and the impact on our overall well-being.
Psychiatry is a specific type of behavioral health that involves diagnosing and treating mental health conditions. Psychiatrists are medical doctors, so they can prescribe medication and treatments for mental, emotional, and behavioral illnesses.
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What is considered a behavioral health condition?
CloseWhat is considered a behavioral health condition?
A behavioral health condition refers to mental health disorders that affect a person’s thinking, emotions, and behaviors. This includes a wide range of issues, such as anxiety, depression, substance use disorders, and more severe conditions like schizophrenia. A combination of therapy, medication, and support is often required to manage a behavioral health condition effectively.
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What is mental health counseling?
CloseWhat is mental health counseling?
Mental health counseling is a treatment for various acute or chronic mental health challenges. Licensed mental health counselors use a variety of psychotherapy techniques to address specific or general mental health conditions, typically on an outpatient basis, though it’s also often included in inpatient programs.
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What support would be given to someone with mental health concerns?
CloseWhat support would be given to someone with mental health concerns?
Mental health support comes in various forms, including one-on-one counseling, group therapy, and psychiatric care. These options offer individuals the opportunity to heal, understand their patterns, and work towards better mental health. Some approaches include medication prescribed by a psychiatrist, if necessary.
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What kind of healthcare professional will I see?
CloseWhat kind of healthcare professional will I see?
When seeking mental health support, you may meet with various healthcare professionals, such as social workers, counselors, psychiatrists, therapists, or physicians. The type of professional you work with depends on your specific behavioral health needs, and your medical team will guide you towards the most appropriate treatment plan and level of care.
Common Mental Health Illnesses
Depression, Anxiety, and Substance Use Disorder are common illnesses that the LCH Behavioral Health Team can help with. If you, a friend, or a family member, are having symptoms and want to learn more, please call us (610) 444-7550. We are here for you.
Depression
- What is depression? A medical condition that involves experiencing sadness and a loss of interest in activities. It impacts how you feel, think, and manage daily activities.
- What are the symptoms? Sadness, hopelessness, loss of interest or pleasure in activities or hobbies, irritability, difficulty sleeping or over sleeping, thoughts of suicide.
- How does LCH help with this? We offer mental health services at our health centers in the form of Integrated Behavioral Health and traditional outpatient therapy with medication management.
Anxiety
- What is anxiety? A medical condition that involves experiencing intense worry or fear about everyday situations.
- What are the symptoms? Feeling nervous, tense, having trouble sleeping, irritability, difficulty controlling worry, sense of danger, panic, change in appetite: eating less or more.
- How does LCH help with this? We offer mental health services at our health centers in the forms of Integrated Behavioral Health and traditional outpatient therapy with medication management.
Substance Use Disorder
- What is substance use disorder? Sometimes called “substance abuse,” it’s the use of alcohol or drugs and that has an impact on daily functioning or creates health concerns.
- What are the symptoms? Unsuccessful attempts to stop using substances, needing more of the substance to get same effect, re-occurring interpersonal issues, inability to fulfill obligations at home or work, having a desire and urge to use the substance, continuing to use the substance while hiding it from others.
- How does LCH help with this? We offer treatment in the form of Integrated Behavioral Health, traditional outpatient therapy and Medication Assisted Treatment.
Integrated Behavioral Health
What does an integrated behavioral health visit look like?
- Brief (15-30 minutes)
- During a medical visit or scheduled separately
- Follow-up is only as needed (maybe only 2-3 times, or once a year)
- Collaboration with Primary Care Provider
- Screenings for & strategies to manage acute stressors, depression, anxiety, sleep difficulty, health management, etc.
Behavioral health professionals work alongside your primary care providers as part of your medical team.
We are available for brief, in-the-moment consultations and follow-up visits. If your primary care provider has a specific concern, they will ask you to stay for a few extra minutes to meet with a Behavioral Health Consultant to better understand how stressors or behavioral health concerns might be affecting your physical health. Integrated behavioral health is available at the Pia Center for Behavioral Health and the rest of our LCH locations.
Outpatient Therapy
What does an outpatient therapy visit look like?
- Longer appointments (50 minutes)
- Scheduled as a separate visit
- Regular follow-up appointments (could be weekly, bi-weekly, monthly, etc. for several months)
- Collaboration with a provider
- Evaluation & treatment for depression, anxiety, bipolar disorders, PTSD, etc.
Licensed therapists provide treatment for a broad range of behavioral health conditions.
Therapy can be short or long term depending on your needs. Outpatient appointments are available Monday through Friday.
Psychiatric Medication Management
What does a psychiatric medication management visit look like?
- Evaluation of behavioral health conditions
- Medication management
- Outpatient therapy visits
An LCH primary care provider treats and prescribes medication as needed for behavioral health problems such as: depression, anxiety, PTSD, learning disabilities, etc. LCH provides psychiatric medication management to children, adolescents, and adults.
Because this is a specialty level of care, if you receive these services you will also be required to have regular outpatient therapy appointments so that we can help you achieve your best results.
The Behavioral Health Team
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Beth Warren, LPC, CADC
Associate Director of Mental Health NPI#1518322494
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Meredith Sullivan, LPC, CADC
Behavioral Health Consultant NPI#1982034559
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Marykate McShane, LCSW
Behavioral Health Consultant NPI#1811623234
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Alejandra Machado, LCSW
Behavioral Health Consultant NPI#1205535374
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David Villagomez
Behavioral Health Counselor NPI#1811761497
Contact Us
610.444.7550Health Insurance
Accepted Medicaid Plans
- Geisinger Health Plan
- Jefferson Health Plan
- Keystone First
- UnitedHealthcare Community Plan
- UPMC for You, Inc.
LCH does not accept DE and MD Medicaid plans, AmeriHealth Caritas PA, or Highmark Wholecare (formerly Gateway).
